Heyday by Hootsuite in 90 Seconds
What is Heyday by Hootsuite?
Heyday specializes in enhancing e-commerce experiences through intelligent, automated conversations. With an advanced conversational AI chatbot, they serve both as a 24/7 sales assistant and a round-the-clock customer service platform. The chatbot is tailored to handle multiple tasks from answering frequently asked questions to nurturing leads and pushing them down the sales funnel. Its proficiency isn't just theoretical; it has enabled 38,000 conversations in just 3 months with a peak automation rate of 90%. With Heyday, businesses can scale their operations without compromising customer satisfaction.
Key features
24/7 Lead Capture
Capture and nurture potential customers anytime, anywhere.
Personalized Product Recommendations
Offer customized suggestions based on user behavior and preferences.
First-Line Customer Support
Automate common inquiries, allowing your team to focus on high-value tasks.
Advanced Reporting Tools
Gain insights into agent performance and customer satisfaction metrics.
Omnichannel Management
Consolidate customer interactions from multiple platforms into a single dashboard.
Use cases
- U.01
Sales Automation
Boost your revenue by converting site visits into purchases with personalized experiences.
- U.02
Customer Service Excellence
Achieve 96% customer satisfaction rates by resolving common issues instantly.
- U.03
Operational Efficiency
Streamline workflow by filtering conversations by department and prioritizing high-value interactions.
Pricing
Try it before you commit to a paid plan.
Paid plans unlock the full product.